Adding services

Add only the clinical pieces you’re missing

Already have providers, a pharmacy or an EHR? Keep what’s working and use Lithos for the parts you’d rather not run yourself. Every service is available on its own.

A common first add-on

Start with refills

Refills are where patients quietly drop off, and they’re easy to hand over without touching the rest of your stack. Keep your intake, providers and brand; let Lithos run the renewals.

  1. 1
    Check-in before run-outA care agent asks about side effects and adherence, timed to each patient’s supply.
  2. 2
    Provider reviewA licensed provider reviews the follow-up and renews, adjusts or declines.
  3. 3
    Back to the pharmacyThe renewal goes to your pharmacy or ours, and every status change comes back as an event.
  • Works alongside your existing providers and pharmacy
  • Pay per completed follow-up visit
Why refills lapse, and how to close the gap
What you get

Use any of these on its own

Provider coverage

Licensed providers for the states, hours or volume your own team can’t cover.

Prescribing

Compounded and branded medications, written by the reviewing prescriber.

Pharmacy

Route to some of the largest pharmacies in the US, or keep your own.

50-state compliance

Licensure, modality rules, consent and board filings in every state.

Benefits checks + prior auth

Coverage checks and prior authorizations for branded drugs, appeals included.

Refills

Check-ins, provider-reviewed renewals and pharmacy orders, timed to each patient’s supply.

One patient, start to finish

Your team sees every step, and who acts next

Each step sends a signed webhook and shows on your ops dashboard, from intake in your product to the order at the pharmacy.

See the platform
Jordan M.Weight care · TX
new_patient
  1. Intake submittedYourbrand app
  2. Chart preparedLithos
  3. Provider reviewLicensed in TX
  4. Prescription writtenSent to your pharmacy
  5. ShippedPharmacy · tracked to the door
waiting for the next patient…Example data
How it works

How adding a service works

Step 1

Tell us the gap

States you can’t reach, a backlog, a drug that needs prior auth. We scope just that piece.

Step 2

Connect that piece

One API and signed webhooks. Try it in the sandbox against your own flows first.

Step 3

Add more when you’re ready

Each service stands alone, so you can grow into more of the clinical layer, or not.

FAQ

Common questions

Can’t find yours? We’re happy to walk through your program.

Do we have to move our whole program?

No. Every service is available à la carte. Many teams start with one gap, like refills, coverage in new states or prior auth, and keep the rest of their stack.

Can we keep our own pharmacy?

Yes. Prescriptions can route to your pharmacy partners or to ours.

How is it priced?

There is no setup or platform fee. You pay per completed visit or per use of a service, and rates fall as your volume grows.

How does it fit with our existing systems?

Over a REST API with signed webhooks. Your system stays the source of truth for your product; Lithos returns encounters, prescriptions and orders as events.

More solutions

Other ways teams use Lithos

Add clinical services

Tell us what you’re missing

Book a call and we'll scope just the services you need, or try them in the free sandbox first.

Book a call Get sandbox access

Free to startNo setup or platform fees