For established telehealth programs

Infrastructure that keeps up with your patient volume

For programs with real volume and a platform they’ve outgrown. Licensed providers in all 50 states, full visibility into every patient, and rates that fall as you grow.

Why it matters

What operators tell us they’re missing

Visibility

Where is each patient?

A dashboard that shows every patient from intake to refill, and who acts next.

Control

Data you can take with you

Clinical and operational data exportable at any time, through the API.

Economics

Rates that reward volume

Per-visit pricing that falls as you grow, with committed-volume rates from day one.

What you get

Built for volume

Refill continuity

Follow-up encounters keyed to supply, so patients don’t lapse between shipments.

Care agents

Check-ins and refill coordination at scale, escalated to a provider when needed.

Benefits checks + prior auth

Coverage checks and prior authorizations for branded drugs, appeals included.

Signed webhooks

Every encounter, order and prior auth status change as an event your systems can trust.

50-state compliance

Adding a state is a settings change, not a project.

Shared Slack channel

Direct access to our clinical and engineering teams.

One patient, start to finish

Your team sees every step, and who acts next

Each step sends a signed webhook and shows on your ops dashboard, from intake in your product to the order at the pharmacy.

See the platform
Jordan M.Weight care · TX
new_patient
  1. Intake submittedYourbrand app
  2. Chart preparedLithos
  3. Provider reviewLicensed in TX
  4. Prescription writtenSent to your pharmacy
  5. ShippedPharmacy · tracked to the door
waiting for the next patient…Example data
FAQ

Common questions

Can’t find yours? We’re happy to walk through your program.

Can we move without disrupting patients?

Yes. Run in parallel, then cut over state by state, timed to refill dates so nobody misses a dose. See how migrations work.

Do we have to move everything at once?

No. Many operators start with one state, one program or one service, like prior auth, and expand from there.

How does volume pricing work?

Per-visit rates fall as your volume grows, and committed volume gets lower rates from day one. Enterprise plans add custom protocols and services à la carte.

What happens to our data if we leave?

You own it. Export everything through the API at any time.

More solutions

Other ways teams use Lithos

Telehealth operators

Talk to us about your volume

Book a call and we'll map your states, programs and migration with you.

Book a call Get sandbox access

Free to startNo setup or platform fees